Privacy Policy

This Privacy Policy explains how we collect, use, store, and safeguard the data you share with us when you access our website, community network, mobile app, and related services (collectively referred to as "the Platform").

By using Shuunnya.org, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide, personalize, and improve your experience on Shuunnya. This includes:

1.1 Account & Profile Information

• Name, email address, and login credentials
• Gender, age, education, work, interests, languages, and location
• TrueScience alignment, Harmony level, and relationship openness
• Profile photo and visibility settings

1.2 Community Activity

• Posts, comments, likes, messages, and forum participation
• Job postings, applications, and other public contributions
• "Report" or "Block Member" actions (recorded for safety moderation)

1.3 Education & Tracking Data

• Course enrollments and progress (e.g., LifeEngineering, NEET prep)
• Inputs to built-in tools and widgets (not permanently stored unless saved by you)
• Various entries, logs, details, and data

1.4 Technical Data

• Browser type, operating system, and IP address
• Cookies and similar technologies used for login sessions, analytics, and personalization
• Usage metrics, click events, and error logs to improve performance and detect abuse

2. How We Use Your Information

We use your data responsibly to:

• Deliver personalized account experiences, courses, and community access
• Sync your data securely across devices (journals, logs, messages)
• Support features like interactions, recommendations, and search results
• Facilitate member discovery, VibeMatch, and communication within the network
• Send necessary updates: password resets, notifications, reminders, and security alerts
• Monitor content for compliance with our Terms, prevent spam or abuse, and maintain safety
• Improve site performance, interface design, and product features based on analytics

3. Communications and Content

• Your messages, posts, and interactions are stored on Shuunnya servers to enable synchronization across devices.
• Private communications are end-to-end within the platform and not publicly visible.
• Authorized administrators may review content if necessary for: Abuse reports or moderation, Technical troubleshooting, Compliance with law or service integrity.

We at Shuunnya are committed to safeguarding your privacy and ensuring that no user data is accessed without valid legal, moderation, or technical reasons. Strict procedural norms are in place to govern all data access. Comprehensive activity logs and audit trails are maintained at every level — including administrators, servers, and system operations — to ensure that any unauthorized access is prevented.

We do NOT access or share your private data for external profiling.

4. Sharing of Information

We respect your confidentiality. Shuunnya does not sell your data. However, we may share limited information under the following circumstances:

• Service Providers: Hosting, analytics, CDN & security, email communication, and database management. These partners are bound by strict confidentiality agreements.
• Legal Compliance: If required by applicable law, regulation, or valid legal process.
• Community Visibility: Information you choose to make public (posts, profile details, comments) is visible to other members as per your settings.
• Business Transitions: In case of a merger, restructuring, or transfer of services, your information may be securely transferred as part of continuity of service.

5. Data Security

We use multiple layers of protection:

• HTTPS encryption in transit
• Secure hosting with daily backups and malware scanning
• Industry-standard firewall and bot protection
• Authentication and access control for account management
• Regular updates, audits, and encryption for sensitive fields

While we take every reasonable measure, no system is fully immune to vulnerabilities. We encourage you to use strong passwords and keep login credentials private.

6. Your Rights and Controls

You have complete control over your data:

• Access & Edit: Update profile details anytime in account settings.
• Delete Account: You may delete your account permanently at any time.
• Adjust Visibility: Manage who can view your activity or profile via privacy preferences.
• Communication Settings: Opt in or out of email notifications, newsletters, or reminders.

7. Data Retention

• We retain your data only for as long as needed to provide services or comply with legal requirements.
• Upon deletion, personal data and activity logs are anonymized or erased from active servers.

8. Cookies & Tracking Technologies

Shuunnya.org uses cookies and similar tools for:

• Login sessions (authentication)
• Analytics and usage optimization
• Performance monitoring

You can disable cookies in your browser, but some features (login, personalization) may stop working.

9. AI and Automation

Features such as ShuunnyaAI are designed to support learning and reflection. The service is fully hosted on our own secure Shuunnya infrastructure and does not rely on any external AI providers. All data processing, storage, and handling occur within our controlled environment.

10. Third-Party Links

Our platform may include links to third-party websites (e.g., affiliate store listings, external videos). We are not responsible for the privacy policies or practices of these external sites. Review their policies before sharing personal data.

11. Children's Privacy

• Shuunnya.org is designed for users 13 years and older.
• We do not knowingly collect personal data from minors without parental consent.
• If you believe we've collected such information, contact us for prompt removal.

12. Policy Updates

We may revise this policy periodically to reflect updates in law, security, or platform features. The updated version will be posted here.